This week’s Pre-Order Update brings you the latest news on Oura:

• The official Oura app for Android is out! Android users can download the app from Google Play Store. Read more.
• The new Oura website is live. Have a look around on ouraring.com.

Shipment Status and Schedules

We have now shipped over 10,000 rings! Below you’ll find the updated shipment statuses and estimates based on order date. You’ll also find what percentage of each ring model we have shipped.

GROUP A: Pre-Order Placed in 2017

• 76% of orders were shipped by September 14.
• 95% of the total orders in Group A will be shipped by September 30.

GROUP A: Percentage of orders shipped

Heritage Silver: 86 %
Heritage Stealth: 88 %
Heritage Black: 69 %
Heritage Rose: 72 %
Balance Black: 52 %
Balance Rose: 29 %
Balance Silver: 92 %
Balance Diamond: 39 %
Total shipped: 76 %

There have been delays in getting titanium covers from our suppliers for some of the models and sizes, which is why some of the ring shipments in Group A have been delayed. More covers are coming in daily and we’re working hard to get the rings to you as soon as we can.

GROUP B: Pre-Order Placed: January 1 –  May 31, 2018

• First shipments have started.
• 50% of all rings estimated to be shipped by September 30.
• All rings estimated to be shipped by October 31.

GROUP C: Order placed: June 1 – Aug 8, 2018

• First shipments sent by October 15.
• All rings estimated to be shipped by October 31.

New orders after Group C according to original shipping estimate.

The latest shipment estimates are also available in our FAQ page.

What Oura Ring Users Are Saying

Thanks again for sharing your experiences of the new Oura ring!

YouTube: “THE BEST FITNESS TRACKER IN 2018 – OURA RING” by Marc Fitt

“Running four businesses, traveling 20-30 trips a year… It can be very very hard to maintain my physique and be optimal. My goal is to have the best energy, and long-lasting energy every single day. This tool, I feel, will help me to optimize myself, optimize my sleep, to recover and just be better the next day.”

Instagram: More than a ring by @feeei

“At the beginning of the year I promised myself to prioritize more sleep in my life. So far, I have not only changed my nocturnal habits and attitudes this year, I have worked to restructure my whole life around better sleep. Now with this ring, I can measure my success too, keep record, and hold myself truly accountable.”

 

View this post on Instagram

 

So, it was my birthday last week and this arrived just in time to be my present to myself 😍 It’s the @ouraring all the way from Finland! It’s more than a ring – it’s a wearable that specializes in measuring your sleep quality. 🛌📊 At the beginning of the year I promised myself to prioritize more sleep in my life. So far, I have not only changed my nocturnal habits and attitudes this year, I have worked to restructure my whole life around better sleep. Now with this ring, I can measure my success too, keep record, and hold myself truly accountable. 💍📝 I’ve had it for about a week now, and apparently, last night was the best sleep I had so far! 💤 🏆 #ouraring #bettersleep #sleepforhealth #wearables #quantifiedself 😴 (Also, super-duper thank you to @canada.brew for helping me stay on track with my sleep habits this year, and for being such a positive force in my life. Really couldn’t have done it without you ❤️)

A post shared by Fei Ling (@feeei) on Sep 9, 2018 at 5:47pm PDT

Giveaway Winners Have Been Drawn

The Oura Sleep Better Giveaway received more than 5,000 entries! We’ve chosen the winners randomly and contacted them via email. You can see the list of winners here. Thanks everyone for taking part!

Useful Links

Help.ouraring.com is a hub for all your frequently asked questions regarding sizing, taking the ring into use, and other Oura related information. We’ll add new content to the hub regularly.

• Sizing: the new Oura ring

If you haven’t yet confirmed your ring size, you can do it at ouraring.com/sizing.

• Getting started

This is the section that helps you take the ring and the app into use.

• About the new Oura ring

Here you’ll find useful information about ring materials and sensors, the new Oura app and ring battery life and much more.

The next Pre-Order Update will be published on the week of October 8. Until then, follow us on social @ouraring and keep an eye on the hashtag #ouraring.

Shipment Status and Schedules

Approximately 70% of the users in Pre-Order Group A have had their rings shipped. We’re shipping out the remaining rings in Group A in the next two weeks. We are shipping hundreds of rings every day and you will each get your ring soon! Since many of you have asked for more information on certain models and colors, this Pre-Order Update goes into more detail on those. We sincerely apologize for the delay and we understand your frustration. As a result, we’ve also decided to create a free product giveaway for all of you for being a valued Oura customer! Please read below for details on how to enter.

Below are the shipment statuses and estimates based on order date.

GROUP A: Pre-Order Placed in 2017

• More than 70% of orders shipped by August 31.
• Over 90% of the remaining orders will be shipped by September 14
• We have had some delays on Rose components from our suppliers, but those models should be shipped by September 30.
• Certain components for Heritage rings arrived earlier than Balance rings. As a result more of Heritage rings have been shipped than Balance rings.
• All Balance Diamond rings estimated to be shipped by September 30

GROUP B: Pre-Order Placed: January 1 –  May 31, 2018

• First shipments sent by August 31
• 70% of Silver, Black and Stealth rings estimated to be shipped by September 30.
• All Silver, Black and Stealth rings estimated to be shipped by October 15.
• Majority of Rose rings estimated to be shipped by October 15.
• All Balance Diamond rings estimated to be shipped by September 30.

GROUP C: Order placed: June 1 – Aug 8, 2018

• First shipments sent by September 30.
• All shipments sent by October 31.
• New orders after Group C according to original shipping estimate of 8–12 weeks.

The latest shipment estimates are also available in our FAQ page.

Open Beta Now Available for Android 6.0

UPDATE: The official Oura app for Android is now available in the Google Play Store for phones running Android 6.0 or higher. To install, search for Oura or go to this page on your phone. More info here.

The Open Beta for the Oura app for Android is now available for phones running Android version 6.0 and higher. To join the Open Beta, follow these instructions.

Product Giveaway!

Our mission is to help all of you sleep better. The start has been a bit rough, because many of you are still waiting for your rings. However, to celebrate nearly half of pre-orders fulfilled we’re having a Sleep Better Giveway that you can join if you want. It may not be as good as that “Your Order Has Been Completed” email but it’s one way of saying that we’re here for you.

Prizes include:

• 50 x Blue Light Blockers from TrueDark
• 10 x extra Oura ring chargers
• 5 pairs of unique Oura woolly socks from Finland! (Hand-knitted by the Oura team)

You can participate in the giveaway here. The giveaway ends on Thursday, September 6, 2018, 11.45 PM PT. Read the official rules here.

Unboxing the new Oura ring

Last time we asked you for your unboxing experiences. We’ve seen some fantastic ones over on Facebook and Instagram. Thanks everyone for sharing! We know that many of you have been, in your own words, “stalking the hashtag #ouraring” and it’s great to see many of you receiving the rings and sharing the positive first impressions. Truly appreciated.

Instagram: Stats after the first night by @sandyknutrition

“The more I wear and use it the more information it will gather about me, my habits, my health – it is WAY more than just a sleep tracker and with time, more and more information is gathered about my general health. It’s a beautiful ring and the quality is amazing. I’ve had different types of trackers in the past and they don’t quite compare to this in terms of attractiveness and the stats provided.”

Instagram: Quick review after first 18 days by @kalliojoona

“First of all I love the way the ring is designed: it’s stunning and surprisingly light weight. Surface is durable and the ring is easy to clean. Combined with (up to) 1 week of battery life, you can really wear & forget about it.”

Youtube: “OURA ring 2 Unboxing” by The Enthusiast Experiment

“Lighter than I expected. Just a tad heavier than the actual trial kit, which is very interesting. So very light. Not a problem. That’s actually going to be really nice when you’re going to wear it.”

Reaching the Oura Support Team

Many of you have been reaching out to our team for help and information. To make sure you get an answer as quickly as possible we have added new members to the Oura Support Team and we’re currently hiring more new people to join the team.

Useful Links

Help.ouraring.com is a hub for all your frequently asked questions regarding sizing, taking the ring into use, and other Oura related information. We’ll add new content to the hub regularly.

• Sizing: the new Oura ring

If you haven’t yet confirmed your ring size, you can do it at ouraring.com/sizing.

• Getting started

This is the section that helps you take the ring and the app into use.

• About the new Oura ring

Here you’ll find useful information about ring materials and sensors, the new Oura app and ring battery life and much more.

The next Pre-Order Update will be published on the week of September 17. Until then, follow us on social @ouraring and keep an eye on the hashtag #ouraring.

It’s great to see that more people are getting the ring each day. We have shipped half the orders we estimated would be shipped during the 3rd or 4th week of July.

We are now shipping more orders per week than ever before and we’ll continue to rapidly increase the amount of rings shipped. However, with 8 different sizes, 4 different colors and 2 different designs we have 64 different variations of the Oura ring. This makes it difficult to predict the exact shipment date of your specific ring. We will do our best to communicate our estimates with you.

What we have done during July to speed up shipments:

• We’ve trained more people to work on finalizing the rings and added an extra shift
• We’ve added the capacity of the production line with new machinery.

Great Images on Instagram

Many of you have been asking what the rings look like in action. There’s a bunch of great images from you in Instagram with the hashtag #ouraring. Have a look! Especially this wonderful post has a series of images on what you can expect from the ring and the package.

We’re looking forward to seeing more of your first impressions and reading your reviews. Tag us at @ouraring and use the hashtag #ouraring so that we and everyone else can see them.

To those who have just got the ring: we’d love to see some unboxing videos!

When will I get my ring?

For the latest shipment estimates, see this page: https://help.ouraring.com/orders-and-shipping/order-shipping-faqs

Please note that new rings are being shipped out each weekday, on a first-come-first-served basis. Here’s the updated shipment estimate as of Aug 3.

Pre-order placed in 2017

Estimated shipment: Majority of shipments sent by 2nd to 3rd week of August / Last shipments sent by August 31st.

Note: More specific models like Balance Diamond may be delayed to late August / early September.

Pre-order placed in 2018 (before or on May 31):

Estimated shipment: First shipments sent by 3rd to 4th week of August / Last shipments sent by September 30th.

Note: More specific models like Balance Diamond may be delayed to late September.

Order placed: June 1, 2018 – Aug 1, 2018

Estimated shipment: First shipments by 2nd to 4th week of September / Last shipments sent by October 15th.

Moving forward, we will give shipment estimates in these Pre-Order Updates and on this Oura Orders and Shipping FAQs pageinstead of private, order-specific estimates. Now that our production capacity has significantly increased, we hope your ring reaches you before our updated shipment estimate.

Important Information for Android Users

To take the new Oura ring into use, you’ll need to join the Oura App Open Beta that is available for Android versions 7.0 and higher.

For instructions and information, see here.

Useful Links

Help.ouraring.com is a hub for all your frequently asked questions regarding sizing, taking the ring into use, and other Oura related information. We’ll add new content to the hub regularly.

• Sizing: the new Oura ring

If you haven’t yet confirmed your ring size, you can do it at ouraring.com/sizing.

• Getting started

This is the section that helps you take the ring and the app into use.

• About the new Oura ring

Here you’ll find useful information about ring materials and sensors, the new Oura app and ring battery life and much more.

The next Pre-Order Update will be published in late August. Until then, follow us on social @ouraring and keep an eye on the hashtag #ouraring.

This week’s pre-order update lists useful links to information and tips about the new Oura ring: everything from the sizing process to taking the ring into use.

Update on Orders and Shipping

We’ve heard your feedback: from this point on, we’ll switch to order-specific shipping schedule messaging.

This means that in case your ring’s shipping schedule would change from the current estimate, we will contact you personally. If you don’t hear from us, the current shipping schedule estimates hold. You’ll find more information about the schedules in Orders & Shipping FAQ.

Useful Information about Sizing and Taking the Oura Ring into Use

Help.ouraring.com is a hub for all your frequently asked questions regarding sizing, taking the ring into use, and other Oura related information. We’ll add new content to the hub regularly.

Here are our top FAQ picks:

• Sizing: the new Oura ring
• If you haven’t yet confirmed your ring size, you can do it at ouraring.com/sizing.
• Getting started
• This is the section that helps you take the ring and the app into use.
• About the new Oura ring
• Here you’ll find useful information about ring materials and sensors, the new Oura app and ring battery life, among other.

The Android App

Good news to Android 7.0 users, the Android app is now available as an Open Beta on Google Play for you, too.

To install the Open Beta Android app, follow the instructions given at the Android FAQ. You can take the app into use if you have Android version 7.0 or higher.

When you get the ring and feel like sharing your first impressions, remember to use the hashtag #ouraring or tag us @ouraring. Looking forward to your feedback!

The next pre-order update will be published early August. Meanwhile, follow our social media channels for news & updates:

Facebook | Twitter | Instagram

This week’s pre-order update summarizes the answers to frequently asked questions.

What’s the status of import approvals?

Deliveries to Europe, Hong Kong and Macao have started, now that we’ve received the EU import approvals. We’ll share an update on import approvals for Australia and New Zealand once we hear more next week. We’ll also update you on the list of countries where we’ll start shipping during Q3.

What’s the status of deliveries?

We are increasing our production volumes nicely week by week, but this week we had to conclude that the we cannot reach June’s anticipated production volumes. This lag will result in changes in estimated delivery schedules as follows:

Pre-order placed: Nov 30 — Dec 1

Estimated delivery: By the end of June / early July

Note: More specific models like Balance Diamond may be delayed to late July.

Pre-order placed: before mid December

Estimated delivery: By the end of July / early August

Pre-order placed: after mid December and later

Estimated delivery: August

If you order a ring now, the estimated delivery schedule is 12–14 weeks. Please note that we prioritize the shipping of pre-orders first ahead of new orders.

We are taking all necessary measures to scale up production volumes, and our ultimate target of shipping all pre-orders by the end of August hasn’t changed.

We apologize for this delay. To answer your burning questions about the production process and shipping schedules, we sat down with Oura COO Tommi Pyykönen. You’ll find his interview here.

What’s the status of the Android app?

Good news to Android 7.0 users: the new Oura app will be available to you as an Open Beta version in Google Play by the end of June!

Currently, you can join the Open Beta if you have Android version 8.0 or higher.

To take the new Oura ring into use, you’ll need the new Oura app (app version 2.0 or higher) for Android. If you join the beta, you cannot revert back to the current version of the app (app version 0.x). We recommend joining the beta only if:

• you don’t mind encountering some minor bugs as we smooth things out
• your phone is one of the whitelisted models (devices we have tested and that are working)

To see which Android version you have, have a look at this article for instructions. For step-by-step instructions for joining the beta on Android, have a look at our Getting Started section.

We’ll share more information about the Android app in the next pre-order updates!

Useful links

• Order & Shipping FAQs
• An up-to-date list of countries we ship to
• Sizing hub for confirming your ring size or ordering a sizing kit
• Instructions for getting started with the new Oura ring

When you get the ring and feel like sharing your first impressions, remember to use the hashtag #ouraring and tag us @ouraring.

First Rings Shipped to the United States and Canada

The day has come! We have received the import approvals for United States and Canada and the very first pre-orderers can expect their ring today Tuesday or Wednesday. When your ring is shipped, you’ll get an automatic email with a tracking number.

The rings will be shipped out on a first-come-first-served basis. The first batch of rings will be shipped to the US and Canada. There will be a steady flow of new rings sent out as we work to fulfill the orders in May, June, July and August. For an up-to-date list of countries and import approval statuses, see this page.

We will continue posting these Pre-Order Updates approximately every 2 weeks and give you more information along the way. If you contact Oura support, please note that it may take us longer than usual to get back to you.

What Should I Do When I Get the Ring?

When you get the ring, go to help.ouraring.com/getting-started. There you’ll find step-by-step instructions and videos on how to get started.

Also, we’d love to see your first impressions of the new ring. Use the hashtag #ouraring and tag us @ouraring on your social media of choice.

Sizing Kits and Confirming Your Size

If you want to order a sizing kit, you can do that at ouraring.com/sizing. You will get a notification email once the sizing kit has shipped. We estimate that if you have ordered a sizing kit you will get it within the next two weeks.

After you have found out which size is right for you, go to ouraring.com/sizing, navigate to the Confirm Size section and finalize your order. If you have chosen your size when you have made the order, you don’t have to confirm your size.

After you’ve used the sizing kit, please pass it on to a friend, a loved one or a colleague. You don’t have to send it back to us.

Oura App: Open Beta for Android Version 8.0 Now Available

Important information for all you Android users: the new Oura app is now available as an Open Beta version in Google Play! If you have a phone running Android version 8.0 or higher, you can join the Open Beta and download the new Oura app.

To take the new ring into use you’ll need the new Oura app (app version 2.0 or higher) for Android. If you join the beta, you cannot revert back to the current version of the app (app version 0.x). We recommend joining the beta only if

• you don’t mind encountering some minor bugs as we smooth things out
• your phone is one of the whitelisted models (devices we have tested and that are working)

To see which Android version you have, have a look at this article for instructions. For step-by-step instructions for joining the beta on Android, have a look at our Getting Started section.

We’re working to enable the Open Beta also for older Android versions – starting from version 7.0 and higher. We’ll share more information in the next pre-order updates.

Remember to use the hashtag #ouraring for sharing your unboxing videos and first impressions!

Great Reviews for the New Oura App for iOS

The new Oura app for iOS has been out in the wild for some time. We’ve got a lot of positive feedback for the new design and a bunch of 5-star reviews in the App Store. Many thanks for the feedback, it means a lot to us! If you have the first Oura ring and the Oura app, you may want to drop us a review about your experience. For those who are waiting to get the new Oura ring, read more about the app here.

First Sizing Kits Have Been Shipped

We’ve shipped out the first sizing rings to pre-orderers. We’ve also upgraded to a warehouse that can handle a larger number of orders, as many have wanted to use the ring sizers to find out their size.

We’re sending the sizing kits out from two warehouses: the main hubs are located in Europe and the US. Currently, sizing kits are being delivered from the European warehouse. The estimated shipping start for sizing kits from the US warehouse is at the end of next week. The shipments will continue through May. If you’ve ordered the sizing kit, you’ll get an email notification once the sizing kit is shipped. The page for all your sizing-related information is ouraring.com/sizing.

I want a sizing kit, will I get one?

If you have made a pre-order for the Oura ring and you want to find out your size with a sizing kit, go to ouraring.com/sizing to order a sizing kit. We’ll send you a sizing kit only if you order the sizing kit.

Water Resistance and Ring Materials

We have done some further testing on the water resistance of the new Oura rings. We have verified it to 150m. You can safely wear an Oura ring in the shower or go swimming or snorkeling with it. For info about the ring materials read the Oura FAQ.

Statuses and Schedules

• Type approvals for the new Oura ring are proceeding nicely. First rings to be shipped out in May.
• First sizing kits have been sent. We’ll continue shipping them out during the next few weeks.

More updates in two weeks. Until next time!

In Pre-Order Update 6, we’ll give you an update on:

• Shipping schedules
• The new Oura app
• Sizing invitations

Shipping Schedules

The production line is already up and running at our factory, and we’re soon ready to move to mass production stage. The first production batches have already been delivered to our testing programs and our devoted beta users. However, it will take a few extra weeks to receive the import approvals from each local authority of our shipping countries. The import approval process and schedules vary between countries but we’ll start shipping the rings as soon as we start receiving the approvals. The current estimate for shipping to start is in May. More detailed country list can be found from the link below.

The list of shipping countries

We’re ready to start shipping the sizing kits next week.

So, here’s what we are going to do:

• We’ll use the couple of extra weeks that it takes to get the import approvals for collecting more data from our beta users. We’ll fine-tune the app experience on the basis of their feedback.
• Once we start receiving the import approvals, the rings will be shipped on a first-come-first-served basis.
• After the orders start rolling out, we’ll give you a better estimate of your specific order and its timeline.

We’re honoured to have received more than 22,000 pre-orders to date, thank you for your support and patience. We know that you’re eagerly waiting for your rings, and we’re equally eager to deliver them to you!

The New Oura App

The new Oura app was released for iOS yesterday. It comes with a beautiful visual design, new cool features such as notes and tags, and rich data visualizations. To learn more about the new features and see snapshots of the visualizations, check out Introducing the New Oura App blog article.

The new app is available for first generation Oura ring users through App Store update. You’ll need iOS 11 or 10 to use the new app. If you’ve pre-ordered the new Oura ring, you’ll experience the new app when you pair it with your ring.

The new Oura app for Android is available on Google Play before the rings start shipping.

Sizing Invitations

If you have pre-ordered your ring after April 24, you’ll get your sizing invitation soon. For an overview and instruction videos, visit ouraring.com/sizing.

We’ll be back soon with another update!

Updates to Oura Cloud

If you have the first Oura ring, you’ll be happy to know that we’ve published some much-requested updates to Oura Cloud – the online dashboard where you can dig deep and interact with the data the Oura ring tracks. If you’ve pre-ordered the new Oura ring, you’ll gain access to Oura Cloud once you take your new ring into use.

Make Data Beautiful: CSV Exports Now Available from Oura Cloud

You can now export a CSV (comma-separated value) file from Oura Cloud. When you’re in the Trends view, choose the date range and the fields you want to export, then just press Export Data in the top right corner. Easy. Beautiful. Powerful.

With the CSV export you can combine different data sources and create your own data visualizations. The only limitation is your imagination. In fact, we’d love to see what insights you can get with the data your Oura ring collects. So, if you make a data viz or realize something important when interaction with the raw numbers from your data, let us know! Send us an email to community@ouraring.com. And if it’s OK with you, we’d love to share your findings, too.

Below is just one example of what you can do with the Oura data and a spreadsheet: average sleep scores per weekday for one member of the Oura team, after using the ring for a year. Sleep Scores on Mondays are the worst, Fridays are the best. Living for the weekend, anyone?

Average Values in the Trends View

Another new update is the ability to select a date range and have Oura Cloud show you the average value for the chosen metric. With average values you can more easily spot trends, outliers and other interesting phenomena in your data.

More Control Over Your Oura Account

When you log into Oura Cloud and navigate to Account, you can change your primary email address and manage connections to other services.

Better Activity Visualizations on Oura Cloud

Also the Activity Tab has been improved to include both activity targets and a better visualization for activity intensity.

First Look at New Oura App

We’ve been fine-tuning the Oura app experience. Below is a first look at the all new Oura app that will be available as an update for all users through the app stores on iOS and Android. If you’re already using the Oura app, none of your data will be lost when you update.

This is just a sneak peek, we’ll share more details about the new app in future Pre-Order Updates. Stay tuned!

Shipping Estimates and Status

• First rings to be shipped out in April
• Rings to be sent out in batches during spring and early summer

Remember to send us your data visualizations to community@ouraring.com! We’ll be back with another Pre-Order Update in two weeks.